PNC Connect
PNC Connect Support
Help, account assistance, and app support for PNC Connect users.
About PNC Connect
PNC Connect is a mobile application for People's National Congress communications and digital services. This page provides support information for users who need help with the app.
Contact Support
For questions, account help, technical issues, or feedback, email our support team at dev@pnchorizon.com.
Please include your name, phone number used with PNC Connect, device model, operating system version, and a short description of the issue so we can assist you faster.
Common Support Requests
- Help signing in or receiving a verification code.
- Questions about account access or membership-related app access.
- Reporting app crashes, loading problems, or notification issues.
- Requesting help with privacy, data, or account support questions.
Before Contacting Us
- Confirm that your phone has an active internet connection.
- Make sure you are using the latest available version of PNC Connect.
- Restart the app and try signing in again.
- Check that SMS and notification permissions are enabled if you are waiting for a code or alert.
Privacy
You can read the PNC Connect Privacy Policy at https://pnchorizon.com/connect-privacy.